Shipping Information, Policy and Rates
- No minimum order required
- We currently only ship to the Domestic US States excluding MD, We do not ship anything to MD.
- We do not ship internationally at this time
- We ship to all other Domestic US States using either UPS or USPS. If carrier is not specified then we hold the right to determine carrier
- If FREE shipping is offered we hold the right to determine carrier.
- All orders that include humidors will be shipped via UPS Ground. Any other option may require additional shipping charges.
- All in stock orders will be processed the same day (Monday through Friday) if order completed before 3pm
- All orders being shipped to a post office box, must be shipped via US Postal Service. UPS will not deliver to a post office box
- All orders being shipped to a US Military base must be shipped via US Postal Service
- All orders over $200 will be shipped FREE
- UPS Ground $5 flat rate, for orders under $200.00
- USPS Priority Mail $10 flat rate. Priority Mail is 2-3 day shipping, but is not guaranteed
- UPS 2 Day is $15 flat rate
- UPS Next Business Day is $25 flat rate
- UPS does not include Saturdays, Sundays, and holidays, as shipping days
- USPS does not include Sundays and holidays, as shipping days
- All shipments are tracked and the customer will receive tracking information via email
- High dollar orders may require that the recipient sign for the order
- HAZMAT items (such as Butane) Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times.
- Flammable/hazardous items must be shipped UPS Ground. - Please note that all lighters are shipped empty
- The Customer assumes liability for the risk of loss during transport and shipment
Ownership of all Merchandise passes from Federal Cigar to the Customer in Portsmouth, NH and the Customer takes all responsibility for the shipment. By arranging for transportation of the goods, Federal Cigar is providing a service to, and acting on behalf of Customer.