We ship using UPS or USPS.
For the best online cigar buying experience, the faster a product can be shipped from our premium humidor to yours, the better. We have multiple shipping carriers in order to deliver the finest, premium cigars money can buy, on time and fresh to you. Many different shipping time-frame options are available to choose from upon checkout as well.
All web site orders placed before 4:00pm EST(Mon-Fri) will ship the same day, pending credit card approval. Should a delay in shipping occur, we will post a message to your account area as well as send you an email notification. Tracking information will be available from the time the items leave our facility - whether through USPS or UPS.
Signature May be Required
All orders sent USPS include delivery confirmation and are trackable from time of departure from our locations.
UPS orders are also trackable and include delivery confirmation, but UPS may not deliver your package unless someone is available to sign for it.
PLEASE NOTE: UPS reserves the right to refuse dropping off (without a signature) any packages suspected of containing tobacco products, if being delivered to a residence.
Continental United States
Our standard shipper is USPS.
For UPS orders the standard delivery service is "UPS Ground". Origin Zip Code is 03042.
GUARANTEED delivery services include:
Non-guaranteed delivery services include:
Alaska or Hawaii
If you live in Alaska or Hawaii you can still receive our fine products. In the rural areas of both states, an additional $10 shipping charge may be assessed by the carrier. The zip code entered on your order form will determine your rate.
To place an international order, please contact our Customer Service Department at 001-603-436-5363 or email us at firstname.lastname@example.org and one of our representatives will assist you right away.
PO Boxes, APO/FPO
If your only shipping option is a PO Box we ship via the United States Postal Service.
For online orders we require a "shipping" address, which is not necessarily the same as the "billing" address. Upon registration, the shipping address is automatically defaulted to the billing address. You may add a separate shipping address thereafter.When a billing address is updated, its corresponding shipping address will be automatically updated as well. All other shipping addresses and preferences will remain unchanged.