Federal Cigar is committed to protecting your privacy, personal and financial information. We will not collect any personal information from you that you do not volunteer. We guarantee that we are the sole owner of all information collected on this site and holdit on our own dedicated secure servers, meticulously maintained to the highest levels of PCI compliance. We do not sell, share, or rent this information to others in any way, and simply collect information to expedite your order process and create a secure member area should you decide you want one.

Updating your personal information
You may either update your personal information by logging into your account area on www.federalcigar.com, or by calling customer service. (877) 424-4270 Toll-Free Number

Updates to policies
Federal Cigar reserves the right to change this privacy policy, or other policies, from time to time as needed. All customers with an account on www.federalcigar.com will receive an email notification of any change to said policies.

Opting Out
Should you wish to no longer receive communications from Federal Cigar, you may select the “Opt Out” link at the bottom of all email communication (except order/shipping confirmation and support).You may also update your personal information by logging into your account area on www.federalcigar.com, or by calling customer service. (877)424-4270 Toll-Free Number

Cookies
Cookies allow us to further enhance your online experience while visiting Federal Cigar's virtual store. While browsing, cookies identify you and keep track of your shopping cart. Please note:Cookies, by design, do not contain any sensitive information, such as credit card details. They are stored locally on your computer, and are only read by the experienced web technicians at Federal Cigar..

Information we collect
We collect billing, shipping and contact information, including e-mail address and phone number. This allows us to process your order.This information is transmitted over secure socket layer connections,hosted and served by our dedicated servers, and cannot be viewed or recorded by others. Your credit card details are only shared with our bank for authorization purposes. All information you provide to us is protected as if it were our own.

How we use the information collected

1. Email:

   1. If you've opted to receive our newsletter, we will send exclusive specials directly to you.
      

   2. We use your email address to send order and shipping confirmations, as well as all customer service correspondence.

   3. Third Parties: We work with some of the most exclusive and high class companies in the world, all of which offer products and services cigar smokers may be interested in. If you purchase a product from us, it's possible that we may exchange your name with one or more of these companies. If you prefer to not have your name exchanged, you may update your preferences on the My Account page at any time, or contact customer service at (877)424-4270 Toll-Free Number

2. Billing/Shipping Addresses :

   1. We will use your store billing address for quick order processing.

   2. We will use you stored shipping address to ship your order.

Your Security
We are dedicated to safeguarding your private information. We uphold the highest standards of Payment Card Industry compliance and security. We have the most advanced systems and procedures in place designed to protect your personal information from misuse, and ensure rapid processing of orders and overall customer satisfaction.

During information transfer, we employ registered Secure Sockets Layer (SSL) pages. This technology is an industry standard,identified by the closed “Lock” in your Browser, encrypting all of your information, including credit card numbers, and protecting your sensitive information as it traverses the internet.